Privacy policy.

Privacy Policy

Last Updated: June 13, 2025

At Mental Reset Now (“Mental Reset”, “we”, “us”, or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect personal information when you use our website, mobile apps, or other services that link to this policy (collectively, the “Services”).

By using our Services, you consent to this Privacy Policy.

If you’re a resident of Washington or Nevada, please also see our Consumer Health Data Privacy section below.

1. Information We Collect

a. Information You Provide:
We collect information you submit directly, including:

  • Contact details: name, email, phone number.

  • Profile data: username, photo, story, goals with our Services.

  • Payment info processed by third parties (e.g., Stripe): card details, billing address.

  • Communications: messages, reviews, feedback.

  • Session content (with your consent): audio and transcripts via a provider like Zoom.

b. Information We Collect Automatically:
We and our partners collect:

  • Device & usage data: IP address, device IDs, browser settings.

  • Activity logs: page and session details, timestamps.

  • Geolocation (if enabled).

We use cookies, web beacons, pixels, embedded scripts, and local storage to gather this data.

c. Information from Others:
We may receive:

  • Additional data from third parties (e.g., advertisers or sponsors).

  • User-generated content about you (e.g., peer reviews).

2. How We Use Your Information

We use your data to:

  • Provide, personalize, and improve our Services.

  • Communicate operational updates, support messages, and promotional offers (opt‑out available for marketing).

  • Comply with legal obligations and enforce our rights.

  • Aggregate or anonymize data for research or analytic purposes.

  • For any purpose you consent to at the time of collection.

3. Information Sharing

We share your information with:

  • Service Providers: Hosting, analytics, communications, payment processors.

  • Business Transactions: In case of acquisition, merger, or asset sale.

  • Other Users: For example, if you post content or reviews visible to others.

  • Legal Obligations: Responding to subpoenas, law enforcement requests, or to protect rights and safety.

  • With Your Consent: When you agree to share your data.

4. Cookies & Tracking Technologies

We and our partners use cookies, pixels, and similar tech for:

  • Enabling accounts, security, fraud prevention.

  • Measuring and improving site performance.

  • Providing functionality like saved preferences.

  • Delivering relevant advertising and measuring its performance.

You can control cookies via your browser or device settings. Note: mobile apps may not support cookie opt‑out. You can also opt out of interest-based ads through industry tools.

5. Consumer Health Data (for Washington & Nevada residents)

In addition to the above, we manage Consumer Health Data—information about physical or mental health:

  • What We Collect: Health conditions, symptoms, treatments, and communications.

  • How It's Used: To provide and personalize Services, support, and aggregated analytics.

  • Who We Share It With:

    • Service providers

    • Legal/government entities

    • Other users when you choose to disclose

    • In mergers/acquisitions

  • Your Rights:

    • Access what we collect

    • Withdraw consent

    • Delete your data

To exercise these rights:
Contact us at admin@mentalresetnow.com. We may require identity verification.

6. Your Privacy Choices

  • Unsubscribe from marketing emails via the link in messages.

  • Use browser or app settings to disable tracking tools.

  • Control Google Analytics using their opt‑out add‑on.

  • Note: you cannot stop service-related emails (e.g., account, billing, updates).

7. Children

Our Services are intended for users 18 and older. We do not knowingly collect data from anyone under 18. If we learn a user is a minor, we’ll delete their information promptly.

8. Do‑Not‑Track Signals

We do not currently honor “Do‑Not‑Track” browser signals. We’ll reassess if a standard is established.

9. Policy Updates

We may update this policy periodically. Changes take effect when posted with a new date. We'll notify you of significant updates via email or site notices.

10. How to Contact Us

Questions or concerns? Reach out to us at admin@mentalresetnow.com or:

Mental Reset Now

Summary of User Rights

Right What it Means Access See data we hold about you Correction Request changes to incorrect data Deletion Ask us to delete your personal data Withdraw consent Stop future data processing Opt- marketing communications

By using Mental Reset Now, you agree to the collection and use of your personal data as outlined. Thank you for trusting us with your experience and privacy.